In order to use this website cookies must be enabled in your web browser, this is the mechanism that is used to maintain your session when you are logged in and (optionally) remember your details.

The essential one is the session cookie, usually called MoodleSession. You must allow this cookie into your browser to provide continuity and maintain your login from page to page. When you log out or close the browser this cookie is destroyed (in your browser and on the server).

The other cookie is purely for convenience, usually called MOODLEID. It just remembers your username within the browser. This means when you return to this site the username field on the login page will be already filled out for you. It is safe to refuse this cookie - you will just have to retype your username every time you log in.

The process for recovering your account details is the same regardless of whether you have lost your username or password. To recover your account you will need to reset your password, the page provides clear instructions for the process.

If the website is not loading correctly, you are most likely using an outdated browser. Our website is designed to be compatible with Internet Explorer 9+ and the latest releases of Google Chrome, Mozilla Firefox, Apple Safari and Opera. We strongly encourage you to use a modern web browser for the best experience. To download the latest version of any of the browsers above simply click on its name.

Please note that JavaScript is required for the best experience. It is recommended that you enable JavaScript in your web browser. For more information, please consult the manual for your web browser or your system administrator.

If the videos on this website are failing to play or are not displaying correctly, please install the latest version of Flash, which can be downloaded from Adobe's website. The latest version of Flash offers new features along with improved performance and security. For more information about Adobe Flash, please consult Adobe's troubleshooter.

Please also ensure that https://accreditation.medco.org.uk/ and http://corp.kaltura.com is not being blocked by your firewall.

If the videos are taking a long a time to begin playing or frequently pause, this may be because of your internet connection. A reasonably fast internet connection is required to stream the high quality video content. For more information about your internet connection please contact your internet service provider or system administrator.

If the solution to your problem is not here or you require further assistance, please email us.